Service times between 08:30 and 16:00 (Monday to Friday)

We aim to reply within 2 hours to requests sent within the service times. All requests submitted outside of service times will be dealt with on the next working day. If you have missed the service time and feel that your request is urgent, please contact the surgery directly on 01469 572058 before 18:30. When the surgery is closed you can contact NHS 111.

New online same day service

You no longer need to call the surgery to request help or book an appointment with your GP surgery. Please note that we now exclusively operate a same day service! Please only submit a request if you would like it addressing on the same day, otherwise wait and send your request on a day that suits you.

More information

Don't have a computer or smartphone?

You can still telephone us on 01469 572058 to request help. We aim to make access easier for every patient, whichever way you feel most comfortable.


Read frequently asked questions about askmyGP. (Answers may vary with each GP Practice)


Cancellation Text Service

We understand that circumstances change and that you may need to cancel your appointment at short notice.

Text your name and date of birth with the date and time of your appointment to 07809 904 637.

Learn more

Minor Injuries Unit

Monday - Friday 09:00 - 16:00
Saturday - Sunday NOT AVAILABLE

Walk-in at Immingham

Out of Hours

NHS 111 can help if you have an urgent medical problem and you’re not sure what to do or if you need help when your GP practice is closed. Get medical help online or over the phone.

It is available 24 hours a day, 7 days a week. Call 111, or visit the website using the button below.

Find out more

Home Visits

It is requested that patients only ask for a home visit if it is impossible for them to come into surgery. All requests should be made by 10:00 and will be assessed by our clinical team. It is usually quicker and safer for you to be seen at the surgery although we appreciate that this can sometimes be difficult