Digital Inclusion Team
Need help using online services ? ask for the digital inclusion team
We understand technology can be frustrating at times, but there may be simple things that we can do support you during the transition to the digital age. We can help with general support like how to use apps, video calls and emails, or more specific needs such as using the NHS appt , askmyGP or the Self-care Portal.
If you wish to speak with our Digital Inclusion Team, you can request this by calling the Practice (suggested at a later time due to high demand in AM) - our phone lines are open until 18:30. Alternatively, you can attend one of our sites and speak with a Care Navigator on the front desk, who will pass forward your request.
NHS app
The digital inclusion team can help you to download the NHS app, get set up with an account and start using it to view results, medical notes and letters as well as order medications.
get the NHS appaskmyGP
The digital inclusion team can help you set up an askmyGP account or show you how to get the most from your askmyGP account if you are struggling to use it.
open askmyGPself care portal
The self care portal can be a quick and convenient way of compelting planned health care reviews. The digital inclusion team can help to show you how to log in to the portal and how to use it.
Open self-care portalDigital Access Points
In addition to supporting you with accessing our online services, the Digital Inclusion Team is also on hand to help you successfully use our Self-Service Digital Access Points at the practice.
These machines are available at both the Immingham and Weelsby View Practices, and are designed for patients to use at anytime for readings of
Height / Weight / Blood Pressure
The machines are self explanatory, however if you do need assistance, our Digital Inclusion Team will be available on Thursday and Fridays to help you use this service.