Digital Inclusion Team

Our Digital Inclusion Team is here to help!

If you are struggling to get online, we're here to help. We understand technology can be frustrating at times, but there may be simple things that we can do support you during the transition to the digital age. We can help with general support like how to use apps, video calls and emails, or more specific needs such as using askmyGP or the Self-care Portal.

If you wish to speak with our Digital Inclusion Team, you can request this by calling the Practice (suggested at a later time due to high demand in AM) - our phone lines are open until 18:30. Alternatively, you can attend one of our sites and speak with a Care Navigator on the front desk, who will pass forward your request.

Our Self-Service Machine

In addition to supporting you with accessing our online services, the Digital Inclusion Team is also on hand to help you successfully use our Self-Service Machines.

These machines are available at both the Immingham and Weelsby View Practices, and are designed for patients to use at anytime for readings of:

• Height
• Weight
• Blood Pressure
• Temperature
• Body Fat Index

The machines are self explanatory, however if you do need assistance, our Digital Inclusion Team will be available on Thursday and Fridays to help you use this service.

*Please do not worry if you need assistance on any other day, a member of one our other teams will be able to assist you*