The prescription line is now reverting back to being open 11am – 5pm. From September, you will no longer be able to call to request a prescription. This will have to be done either at the surgery or via SystmOnline. If you have any questions or concerns, please get in touch.

Dispensary Patients

Keelby surgery is now open medication collection. All other dispensary, shielding or housebound patients will have their prescriptions delivered. Anyone who doesn't pay will have their prescription signed for them. We will now be taking payment by card ONLY. Anything that cannot be delivered will be brought back and delivery will be attempted the following day. Please note that due to the current situation, the 48-hour margin may be delayed in some cases.

Dispensing Patients

Save time ordering your repeat prescription by joining the Dispensary App. Use the link below to have direct access to the practice dispensary services. You MUST be a dispensing patient to access this service. Government rules states that a dispensing patient is someone who does not live within a mile of a pharmacy. This means you are eligible to have your medication provided by our Dispensary Team.

Find out more

Prescription collection

Due to the situation, we are not allowing anyone into the surgery unnecessarily. If you usually collect your prescription slip from your GP, please call 01469 572058 and arrange for your prescription to be sent to a pharmacy electronically.

Order repeat prescription

If you need to order a repeat prescription there are a number of ways that you can do this without having to come in to the surgery. Click the link below to find out more.

How to order

Medication query

Do you have a question about your medications? Our dispensary and pharmacy team are here to help. You can contact them using our online service. Alternatively you can call the prescription line.

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