Prescriptions

New Year Opening Times

We will be closed on Friday 1st January 2021 (New Year's Day). If you have outstanding medication to collect from Keelby, please do so by 2pm on New Year's Eve (Thursday 31st December 2020). If you need to enquire about a delivery, please get in touch before 2pm on Thursday 31st December. For all acute medication patients, you will be advised by a clinician if this is for collection or delivery on the day.

Thank you

Patients can order their prescriptions in the following ways:

  • Systm Online
  • Patient Partner (telephone system)
  • Email to practice address: nel.b81039@nhs.net
  • Post your request on paper with full details (name, date of birth, address and individual medications you require) into the box on the right hand side in the entrance
  • Healthera App (Dispensing patients only)

Deliveries for Dispensing patients only are on the following days:

  • Tuesday – Ulceby/East Halton/Brocklesby (including Blister Packs)
  • Wednesday – North & South Killingholme/Habrough (including Blister Packs)
  • Thursday – Stallingborough/Keelby blister packs/Irby/Riby/Limber/Aylesby

On a Monday, Wednesday & Friday, we also have an added driver to help deliver all the dressings to patients in their own homes and also to help with any backlog that may have occurred with the regular deliveries.

Acute prescriptions such as antibiotics which are prescribed on the day are dispensed and delivered to the patient on the same day where possible.

Dispensary Opening Times

Immingham - 08:00 - 18:00
Keelby - 08:00 - 13:00 & 13:30 - 18:00

Dispensary Patients

Keelby surgery is now open medication collection. All other dispensary, shielding or housebound patients will have their prescriptions delivered. Anyone who doesn't pay will have their prescription signed for them. We will now be taking payment by card ONLY. Anything that cannot be delivered will be brought back and delivery will be attempted the following day. Please note that due to the current situation, the 48-hour margin may be delayed in some cases.

Dispensing Patients

Save time ordering your repeat prescription by joining the Dispensary App. Use the link below to have direct access to the practice dispensary services. You MUST be a dispensing patient to access this service. Government rules states that a dispensing patient is someone who does not live within a mile of a pharmacy. This means you are eligible to have your medication provided by our Dispensary Team.

Find out more

Prescription collection

Due to the situation, we are not allowing anyone into the surgery unnecessarily. If you usually collect your prescription slip from your GP, please call 01469 572058 and arrange for your prescription to be sent to a pharmacy electronically.

Order repeat prescription

If you need to order a repeat prescription there are a number of ways that you can do this without having to come in to the surgery. Click the link below to find out more.

How to order

Medication query

Do you have a question about your medications? Our dispensary and pharmacy team are here to help. You can contact them using our online service. Alternatively you can call the prescription line.

Ask advice