askmyGP

To access our online request service, please click the link below. If you find that the online service is not functioning properly, please call the surgery on 01469 572058.

Disclaimer: Please note that the online service will close early if the practice reaches it’s capacity for the day.

Go to askmyGP
Roxton Practice Notification

TRAINING AFTERNOON

On Thursday 25th February 2021, The Roxton Practice, along with all other practices will be closed from 1pm. Requests made via askmyGP or over the phone will stop from 11:30am. If you have an urgent medical concern during this time, please call 01472 256256.

CORONAVIRUS

If you have any of the following symptoms, GET A TEST AND STAY AT HOME
• a high temperature
• a new, continuous cough
• a loss of, or change to, your sense of smell or taste

To view the recent and upcoming changes to National restrictions in our area, click here: www.gov.uk/coronavirus

VACCINATION PROGRAMME

We understand there is a huge amount of interest in the vaccine however, please do not contact the Practice to book an appointment. The vaccination programme will take months, it will not happen in a few days.

Please be patient, do not worry, no one will be excluded from the programme and when it is the right time for you to be vaccinated, we will contact you to book your appointments. In the meantime, do continue to follow all the guidance to control the virus and save lives.

You can get information about the COVID-19 Vaccination online at www.nhs.uk/covidvaccination. www.nhs.uk/covidvaccination

Access my practice

Submit your request for a quick response via askmyGP

Self-care Portal

Giving you the tools to take control of your healthcare

Prescription services

Order repeat medications or submit a query

Coronavirus updates

Information and advice from nhs.uk and gov.uk

APPOINTMENTS ONLY

Please DO NOT attend the surgery unless you have an appointment. Anyone who wishes to enter without reason will not be permitted to enter. Please ensure you are wearing a face covering and know that you will be required to have your temperature taken upon entry.

You MUST arrive for you appointment as close to the given time as possible and please do not bring anyone with you. You will only be allowed to attend with another party if they are required for translation or assistance. If you wish to discuss this further, please get in touch.

Please DO NOT congregate in the foyer of the building. The foyer of the building must contain ONLY ONE PERSON AT A TIME*! We understand that the weather is turning colder, but please do not stand in the foyer unless it is already empty!

*You may enter the foyer to drop a prescription request in the box if there is someone else in there.

HIGH RISK PATIENTS

You will be given access to separated entrances and consultation rooms, keeping you away from any other people. High risk patients will also have all of their health concerns dealt with in one visit.

ASKMYGP

Since engaging askmyGP, The Roxton Practice has received glowing feedback from our patients on the service they have received. The askmyGP service has been especially helpful playing its part in ensuring we give the best possible service to our patients without them having to attend the practice and leave the safety of their homes during COVID-19.
 
We are sorry if patients have experienced some issues accessing the practice using askmyGP recently. askmyGP is provided by a national company and due to COVID-19 it has been a popular choice with other GP practices across the country. We think this rapid growth in the use of askmyGP means that its Information Technology (IT) is struggling to keep pace and support all of the practices now engaging its service.
 
The Roxton Practice is working with the supplier of askmyGP and the NHS to fix the problem. We will keep you informed of any changes.
 
❗ Please continue to use askmyGP as normal.
 
• Requests submitted before 3pm will be dealt with on the day
• Clinician will get back to you as soon as possible
• If it’s urgent and you have not heard within 2 hours please call the practice
• If your condition deteriorates and you are very worried you should call NHS 111/999
 
Many thanks for your support and patience

MJOG MESSENGER

MJog Messenger is a mobile messaging app which provides simple, secure and free communication of health related information between your GP surgery and you. MJog messenger is designed as a messaging app, not for booking appointments or ordering prescriptions. However you will receive reminders about your appointments and other health –related messages which may include links to the online services recommended by the practice for ordering prescriptions and booking appointments.

CERVICAL SCREENING SCAM

We have been informed of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme. The Action Fraud Line has been contacted. Please do not call anyone without contacting your GP practice first.

 

‼️ Walk-in Blood Clinics: These are currently unavailable. Please contact the surgery on 01469 572058 or use askmyGP to arrange an appointment.

‼️ Prescriptions: Visit our Prescriptions page for more information.

‼️ Sick Notes: Call 01469 572058 to arrange for your sick note to be emailed to you.

Our Coronavirus Information page is kept up-to-date, please refer to it if you have any queries before getting in touch regarding any queries.

Welcome to Roxton

The Roxton Practice has provided medical services to the people of Immingham and the surrounding area for more than 60 years. The first home for the practice in Immingham was a small house in Manby Road, serving the population of Immingham. The Roxton Practice then moved to Worsley Road in approximately 1960 until 2004 when they moved into the Pilgrim Primary Centre in Immingham. More recently Roxton also provides services for our Grimsby residents at Weelsby View Health Centre as well as operating from The Health Centre in Keelby.

About Roxton

Data Protection Officer

The General Practice has appointed Barry Jackson to be their Data Protection Officer. The service is provided through a company called N3i.

The contact details for the DPO are:
Barry Jackson Head of Information Governance
N3i, The View, Bridgehead Business Park, HU13 0GD
barry.jackson@nhs.net

For queries and urgent responses contact through N3i service desk:
Phone: 0300 002 0001
Email: dpo@n3i.co.uk