askmyGP

To access our online request service, please click the link below. If you find that the online service is not functioning properly, please call the surgery on 01469 572058.

Go to askmyGP
Roxton Practice Notification

⚠️ STAY ALERT – We can all help control the virus if we all stay alert.

This means you must:

• Stay at home as much as possible
• Work from home if you can
• Limit contact with other people
• Keep your distance from people not in your household (2 metres apart where possible)
• Wash your hands regularly

Do not leave home if you or anyone in your household has symptoms.

➡️ Read more about what you can and cannot do

APPOINTMENTS ONLY

Please do not attend the surgery unless you have an appointment. Anyone who wishes to enter without reason will not be permitted to enter. Please ensure you are wearing a face mask* and know that you will be required to have your temperature taken upon entry. You MUST arrive for you appointment as close to the given time as possible and please do not bring anyone with you. You will only be allowed to attend with another party if they are required for translation or assistance. If you wish to discuss this further, please get in touch.

HIGH RISK PATIENTS

You will be given access to separated entrances and consultation rooms, keeping you away from any other people. High risk patients will also have all of their health concerns dealt with in one visit.

ASKMYGP

Since engaging askmyGP, The Roxton Practice has received glowing feedback from our patients on the service they have received. The askmyGP service has been especially helpful playing its part in ensuring we give the best possible service to our patients without them having to attend the practice and leave the safety of their homes during COVID-19.
 
We are sorry if patients have experienced some issues accessing the practice using askmyGP recently. askmyGP is provided by a national company and due to COVID-19 it has been a popular choice with other GP practices across the country. We think this rapid growth in the use of askmyGP means that its Information Technology (IT) is struggling to keep pace and support all of the practices now engaging its service.
 
The Roxton Practice is working with the supplier of askmyGP and the NHS to fix the problem. We will keep you informed of any changes.
 
❗ Please continue to use askmyGP as normal.
 
• Requests submitted before 3pm will be dealt with on the day
• Clinician will get back to you as soon as possible
• If it’s urgent and you have not heard within 2 hours please call the practice
• If your condition deteriorates and you are very worried you should call NHS 111/999
 
Many thanks for your support and patience

MJOG MESSENGER

MJog Messenger is a mobile messaging app which provides simple, secure and free communication of health related information between your GP surgery and you. MJog messenger is designed as a messaging app, not for booking appointments or ordering prescriptions. However you will receive reminders about your appointments and other health –related messages which may include links to the online services recommended by the practice for ordering prescriptions and booking appointments.

CERVICAL SCREENING SCAM

We have been informed of a possible scam. Some women are being contacted by text message, claiming to be from the call and recall service to advise they are overdue for screening. The message asks them to call a mobile number and provide personal details.

These messages are not from the NHS Cervical Screening Programme. The Action Fraud Line has been contacted. Please do not call anyone without contacting your GP practice first.

PLEASE DO NOT ATTEND THE SURGERY UNLESS YOU HAVE AN APPOINTMENT

 

‼️ Walk-in Blood Clinics: These are currently unavailable. Please contact the surgery on 01469 572058 or use askmyGP to arrange an appointment.

‼️ Prescriptions: Visit our Prescriptions page for more information.

‼️ Sick Notes: Call 01469 572058 to arrange for your sick note to be emailed to you.

Our Coronavirus Information page is kept up-to-date, please refer to it if you have any queries before getting in touch regarding any queries.

Welcome to Roxton

The Roxton Practice has provided medical services to the people of Immingham and the surrounding area for more than 60 years. The first home for the practice in Immingham was a small house in Manby Road, serving the population of Immingham. The Roxton Practice then moved to Worsley Road in approximately 1960 until 2004 when they moved into the Pilgrim Primary Centre in Immingham. More recently Roxton also provides services for our Grimsby residents at Weelsby View Health Centre as well as operating from The Health Centre in Keelby.

About Roxton

Data Protection Officer

The General Practice has appointed Barry Jackson to be their Data Protection Officer. The service is provided through a company called N3i.

The contact details for the DPO are:
Barry Jackson Head of Information Governance
N3i, The View, Bridgehead Business Park, HU13 0GD
barry.jackson@nhs.net

For queries and urgent responses contact through N3i service desk:
Phone: 0300 002 0001
Email: N3i.support@nhs.net